← Back to Eviii

Refund Policy

Last updated: October 26, 2026

We want you to be happy with Eviii. Because Eviii is a digital product delivered instantly, refunds are handled as follows. Try the free version first to make sure the App works on your PC.

1. When you can get a refund

You can request a full refund within 7 days of purchase if:

• your license key has not been activated in the App; or
• you have a technical issue that prevents you from using Premium and our support could not resolve it.

2. When refunds are not available

• more than 7 days have passed since the purchase;
• the key was activated and the App works as described;
• the key was shared, resold or used in breach of our Terms of Service.

This does not affect any rights you have under mandatory consumer protection laws in your country.

3. How to request a refund

Email evii.enhanced@gmail.com with your order ID or the email used at checkout, your Telegram username and a short description of the issue. We reply within 1–2 business days.

4. How refunds are paid

Orders are processed by Creem, our merchant of record. Approved refunds are issued through Creem to your original payment method. Depending on your bank, it may take 5–10 business days to appear. When a refund is issued, the related license key is deactivated.

5. Contact

Questions: evii.enhanced@gmail.com.